This policy explains how Mayura Global Traders handles information connected with mayuraglobalone.com, sourcing enquiries and quotation requests. Our business contact location is Bengaluru, Karnataka, India.
Information you provide
When you enquire, we receive your name, company, email address, WhatsApp/mobile number, products, quantities, destination and the requirements you choose to share. A quotation request may also include your preferred Incoterm, delivery timeline and product notes. We generate an RFQ reference to identify the request. Email and WhatsApp conversations may contain further information that you send us.
Please share business contact details and information relevant to the enquiry. Do not enter passwords, payment-card information, identity documents or other sensitive information in the website forms. If you provide someone else's contact details, make sure you have authority to do so.
Information associated with a visit
The website uses browser storage for your selected language, display theme, quotation basket and confirmation reference. The site application does not include analytics or advertising trackers. Hosting and network providers may process connection information, such as an IP address, browser information, requested page and access time, to deliver and protect the website. See our Cookie policy for the storage details.
How we use information
We use enquiry information to respond, clarify specifications, prepare quotations, arrange requested sourcing or samples, and coordinate an agreed transaction. We may also need relevant records to prevent misuse, resolve disputes or meet legal obligations. Sending an enquiry does not subscribe you to a marketing mailing list.
We process information on the basis available under applicable law, including your request or consent, steps needed for a proposed or existing business relationship, legal obligations and legitimate business purposes where that basis is recognised. You can ask us to stop optional follow-up or withdraw consent by contacting us. This does not affect processing already lawfully completed or records that must be retained.
Enquiry delivery and service providers
Submitting a form sends its contents to FormSubmit for verification and email delivery to sales@mayuraglobalone.com. FormSubmit's verification step may use Google's reCAPTCHA. FormSubmit, verification providers and email providers process information under their own policies. You can contact us directly by email or telephone if you prefer not to use the form.
FormSubmit states that its submission archive retains form submissions for 30 days. This is separate from the correspondence received in our business inbox. Read FormSubmit's privacy terms, its submission documentation and Google's privacy policy.
Where needed to fulfil your request, we may share relevant requirements with sourcing, inspection, logistics, customs or professional advisers. We limit this to the information needed for that purpose. We may disclose information where required by law. We do not sell enquiry information.
Location and retention of information
Our business is based in India. Hosting, email, verification, messaging and form-delivery providers may process data in other countries. The protections and legal requirements in those countries may differ from those in your country.
We keep enquiry and transaction correspondence for as long as needed for the enquiry or business relationship, follow-up that you request, and applicable legal, accounting or dispute-resolution requirements. The relevant purpose and obligations determine the retention period. Service-provider logs, archives and backups follow their own retention arrangements. You may ask us to delete information that is no longer needed.
Your choices and privacy requests
Depending on the law that applies to you, you may be entitled to access, correct or delete personal information, withdraw consent, object to or restrict certain processing, receive a copy of information, or complain to a relevant authority. Contact sales@mayuraglobalone.com with “Privacy request” in the subject, or use mayuraglobaltraders@gmail.com as an alternative. Include only enough information to identify your enquiry.
We may need to verify your identity before releasing or changing information, and will respond in accordance with applicable requirements. A deletion request may be limited where records must be kept by law. The one-business-day sourcing response aim is not a promise to complete a privacy request within one day.
External services, security and children
WhatsApp, social-media, map and reference links take you to independent services with their own privacy practices. These services are not embedded as tracking widgets in the website. Browser settings can restrict cookies and storage, although some preferences or form verification may then stop working.
No website, email or messaging service can guarantee absolute security. Our website is intended for business enquiries from adults and is not directed at children. Please contact us if a child has provided personal information so that we can address it.
Updates and contact
We may update this policy when the website, service providers or relevant requirements change. The date above identifies this version. For privacy questions, use either email address or call +91 80955 55499. Our contact location is Bengaluru, Karnataka, India.
